Shipping & Delivery
All orders are generally processed within 1-5 business day and shipped the following. All of the services we provide have tracking information available.
All orders will be shipped using Regular Postal Service. Shipping rates will be calculated upon checkout. Please allow 2-3 days (Indonesia) 7-14 days (International) for your order to arrive. Please note delivery times may be a little longer during public holidays.
All prices stated are in Indonesian Rupiah (IDR) for Indonesia, US Dollar (USD) for International. We accept Credit Cards and Bank Transfer.
Tax and Duties Policy
Items in your order that are designated for shipment are subject to taxes and duties levied by the destination country. Taxes, customs, duties and fees are not included in the price on our website and is applied to your purchase upon reaching its destination. All the fees required for customs clearance are the sole responsibility of the customer. They will be charged upon arrival and must be paid by the person receiving the package when it reaches its destination.
Returns, Exchanges, Refunds
All sales are final. Returns, exchanges and refunds will be made only if you received incorrect or damaged goods. Please return goods with the original packaging and completely unused. Send an e-mail to firstname.lastname@example.org for return instructions.
Please reach out to us at email@example.com with an introduction.